Privacy Policy

Effective date: 30 September 2026

1. Who we are

This Privacy Policy explains how BioLab China (the “Operator”, “we”, “us”) collects, uses and protects information about visitors to biolabb2b.com and about people who contact us or apply for a trade account (the “User”, “you”).

2. Information we collect

Information you give us. When you apply for a trade account, request a price list or specifications, complete the eligibility quiz or email us, we receive the details you provide: contact name, company or institution name, business email, country, business type, business registration or license number, compounds of interest, estimated volume, any additional details and your quiz answers.

Information collected automatically. When you visit the site, our servers and service providers record technical data: IP address, browser and device type, pages opened, the date and time of the visit and the referring page.

Cookies and similar technologies. The site may use cookies that are needed for it to work and to protect it from abuse, and — where enabled — analytics and advertising tools such as Google Analytics, Google Ads and the Meta Pixel. They help us understand how visitors use the site and measure the results of our advertising. You can block or delete cookies in your browser settings; the site will still work.

3. How we use your information

• to review and verify trade account applications;
• to respond to your requests and send pricing, specifications and batch documentation;
• to prepare quotes, export documentation and shipments for verified accounts;
• to contact you about your application, account and orders;
• to send notifications about new products and services, special offers and events — see section 5;
• to measure and improve the site and our advertising;
• to protect the site from spam and abuse and to meet our legal obligations.

4. When we share information

We do not sell or rent your information. We share it only where necessary:

• with service providers that host and deliver the site, receive and store applications and support our internal communication — they act on our instructions;
• with carriers and freight forwarders, to the extent needed to deliver an order;
• with public authorities, where the law requires it.

5. Notifications and how to opt out

Opting out does not stop messages about your application, account or orders.

6. International transfers

We work with buyers in several countries, and our service providers operate in different jurisdictions. Your information may therefore be stored and processed outside the country where you live. We take reasonable steps to protect it wherever it is processed.

7. How long we keep information

We keep application and correspondence data for as long as needed to review your application, maintain the business relationship and meet legal, tax and export record-keeping requirements. When it is no longer needed, we delete or anonymize it.

8. Security

The site is served only over an encrypted connection (HTTPS), and access to applications is limited to the people who handle them. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

9. Your rights

Depending on where you are located, you may have the right to request access to, correction or deletion of your personal information, or to object to certain processing. To make a request, email [email protected]. We may need to confirm your identity before acting on it.

10. Business use only

This site is intended for businesses, laboratories and research institutions. We do not knowingly collect information from individuals under 18.

11. Changes to this policy

We may update this Privacy Policy. The effective date at the top of the page shows when the current version took effect.

12. Contact

Questions about this policy or your information: [email protected].